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1. Introduction

Welcome to Cap 99 Bistro. By accessing our website, making a reservation, or using our services, you agree to these Terms of Service and Privacy Policy.

2. Terms of Service

2.1 Acceptance of Terms

  • By using our services, you agree to these terms
  • Terms may be updated periodically
  • Continued use constitutes acceptance of changes

2.2 Services

  • Restaurant and bar services
  • Online reservations
  • Rum tasting experiences
  • Catering services

2.3 User Responsibilities

  • Provide accurate personal information
  • Respect venue rules
  • Adhere to age restrictions for alcohol consumption
  • Comply with local laws and regulations

2.4 Reservations

  • Reservations are subject to availability
  • Cancellation policy applies
  • Late arrivals may result in seat forfeiture
  • Group bookings require advance confirmation

2.5 Liability

  • Cap 99 Bistro is not liable for:

    • Personal belongings
    • Indirect damages
    • Third-party interactions
  • Customers responsible for personal conduct

2.6 Intellectual Property

  • All content, logos, and designs are property of Cap 99 Bistro
  • Unauthorized use prohibited
  • Social media content may be used for marketing purposes

3. Privacy Policy

3.1 Information Collection

  • Personal details (name, contact, address)
  • Reservation information
  • Payment details
  • Website interaction data

3.2 Data Usage

  • Reservation management
  • Customer communication
  • Service improvement
  • Marketing communications (with consent)

3.3 Data Protection

  • Secure storage protocols
  • Encrypted payment systems
  • Limited employee access
  • Compliance with Rwanda data protection regulations

3.4 User Rights

  • Right to access personal data
  • Request data deletion
  • Opt-out of marketing communications
  • Correct personal information

3.5 Data Sharing

  • Non-personal aggregated data may be shared
  • No selling of personal information
  • Potential sharing with:

    • Payment processors
    • Legal authorities (if required)
    • Service improvement partners

3.6 Cookies and Tracking

  • Website uses cookies for:

    • User experience
    • Analytics
    • Personalization
  • Option to disable cookies in browser settings

3.7 Third-Party Links

  • May contain links to external websites
  • Not responsible for third-party privacy practices
  • Recommend reviewing external privacy policies

4. Contact Information

For questions or concerns:

  • Email: infos@cap99bistro.com
  • Phone: +250 795-293-509
  • Address: KG 599 St, House Number 5, Gishushu, Kigali – Rwanda

5. Governing Law

  • Governed by Rwandan law
  • Any disputes subject to Kigali jurisdiction

6. Consent

By using Cap 99 Bistro services, you consent to these Terms and Privacy Policy.

Last Updated: November 2024